FAQ

We're an American sportswear brand making everyday essentials for men and women (our women's line is called Boyville). We care most about comfort and fit, and our designs borrow from classic workwear. Every fabric is washed and dyed, so your pieces feel broken-in from the very first wear.

Yes! Every product with the SKU label is sewn right here in the USA. We use American textiles, yarns, trims and packaging whenever we can find them. When a fabric or trim has to be imported, we're upfront about it on the label: "Made in USA of imported fabric" or "imported yarns."

Looking for pieces made entirely from American materials? You'll find them in our 100% Made in USA collection.

Everything is dyed and finished in California, which has the strictest environmental rules for textile dyeing in the country. We're proud of that.

Supima is a special extra-long-staple cotton grown only in the American Southwest, and less than 1% of the world's cotton makes the cut. Those long fibers make it softer, stronger and more colorfast than regular cotton, and less likely to pill or shrink. We think you'll feel the difference.

Shop Supima for men or Supima for women.

We try hard to be! Most of our knits use fibers grown with sustainable farming practices, often including organic, recycled or reclaimed cotton. Making things locally also keeps our supply chain short.

Our packaging is sustainable and recyclable, and we've swapped plastic poly bags for biodegradable Vela bags.

Take a look at our Eco-friendly collection.

We sure do! U.S. orders of $150 or more ship free via standard ground. Free shipping covers addresses in the contiguous U.S. (sorry, Puerto Rico and U.S. territories aren't included) and can't be applied to past orders.

For U.S. orders under $150, shipping is a flat $8.99 via USPS Ground Advantage. Need it sooner? You can upgrade to USPS Priority Mail at checkout.

We'll get your order out the door from Los Angeles within 2 business days. Our team fulfills orders Monday through Friday, so anything placed after 3:00 PM ET on Friday ships out the following Monday.

Of course! Just choose Priority Shipping at checkout, and our team will do our very best to get your order out first.

We do, and we love sending SKU around the world! International orders ship with DHL Express or DHL eCommerce, and you'll see the rates at checkout.

Duties and import taxes are calculated and paid at checkout, so there are no surprise fees when your package arrives. The only exceptions are Brazil, Jersey, Turks & Caicos and Mayotte, where duties can't be collected at checkout and are paid on delivery.

Customs processing times vary from country to country, so delivery times can differ a bit.

Absolutely! We're happy to take back returns from anywhere in the world and give you a refund under our usual return policy. Just a heads-up: we aren't able to offer free return shipping on international returns or exchanges, so you'll need to cover the cost of sending items back to us. Thanks for understanding!

Yes, just let us know when you place your order that you'd like a signature required for a residential delivery. Please note that we can't be responsible for packages lost or stolen after they're delivered to a residence without a signature.

We're sorry about that! Carrier delays are out of our hands, but we're always glad to help track down your package. Just email shop@savekhaki.com with your order number.

We'll gladly take returns within 30 days of purchase and refund you to your original form of payment. Refunds cover the price you paid for the merchandise, minus a $5 restocking fee. To be returned, items should be:

• Unworn, unwashed, undamaged and unused
• In their original packaging with tags attached
• Unaltered (we can't accept hemmed or tailored items)

It's easy! Head to our Return & Exchange portal, enter your order details and follow the steps. You can exchange for a different size, a different color, or another item in the collection.

We're sorry, but sale items are final sale and can't be returned or exchanged.

Yes! Any SKU store will gladly take back your online order. Just bring the items unworn with tags attached, along with your order number so we can look it up quickly.

We've got you covered. For chinos, check out our Chino Fit Guide. For tees, see our Tee Fit Guide. For everything else, you'll find a fit guide on each product page.

Still stuck between sizes? Email shop@savekhaki.com and we'll happily help you choose.

Our fabrics are pre-washed and garment-dyed, which helps keep shrinkage to a minimum. Supima cotton is also less likely to shrink than regular cotton. For best results, just follow the care label.

We do, and we'd love to see you! SKU has five shops: two in New York City and three in Southern California.

• SKU 317 · NoHo317 Lafayette St, New York, NY · 212.925.0130
  Mon–Sat 11am–7pm, Sun 12–6pm
• SKU 44 · West Village44 Greenwich Ave, New York, NY · 212.929.7150
  Mon–Sat 11am–7pm, Sun 12–6pm
• SKU California · Silver Lake3817 Sunset Blvd, Los Angeles, CA · 323.426.9113
  Mon–Sat 11am–6pm, Sun 12–6pm
• SKU LA · Atwater Village3135 Glendale Blvd, Los Angeles, CA · 323.407.6369
  Mon–Sat 11am–6pm, Sun 10am–6pm
• SKU Montecito1801 E Cabrillo Blvd, Suite E, Montecito, CA · 820.223.5332
  Daily 11am–6pm

Yes! Independent retailers across the U.S., Canada, Japan, Australia and New Zealand carry SKU. You'll find the full list on our Where to Buy page.

We do! Gift cards are available right here on the site, and they make a great present.

We're always happy to help! Email us at shop@savekhaki.com or give us a call at (212) 925-0130, Monday–Friday, 11am–7pm ET.

We'd love to hear from you! Please email inquiry@savekhaki.com.

Yes, absolutely. Checkout runs on a secure SSL connection. We'll never sell or share your email or phone number for marketing, and we only share card details as needed to process your payment or as required by law. You can read more in our Privacy Policy.

If you share your phone number, we may send you text updates when your order is confirmed, shipped and delivered.

We're always glad to meet great people! Check out open roles on our Careers page.