Return and Exchange Policy
Please visit https://savekhakiunited.returnlogic.com/ to initiate a return or exchange.
If you are not satisfied with your purchase, return the item in its original condition within 30 days of purchase for a full refund less shipping costs. Refund will be issued for the original amount that was paid for the merchandise, excluding shipping fees (if applicable).
Exchange is available to change sizes, colors, or for other items in the collection.
To receive a refund based on purchase price of the item(s) & in the original form of payment:
- All merchandise must be returned within 30 days of receipt.
- Items must be unworn, unwashed, undamaged & unused with original tags and packaging.
- The merchandise must not be altered.
- Sale items are final sale. No exchanges and no returns.
Online Customer Care
Email us at firstname.lastname@example.org
Call us at (212) 925-0130 (mon-fri 10-6 EST)
Orders received prior to 4:00 PM (Pacific Standard Time) will be shipped by the following business day, subject to availability. Inventory will fluctuate on seasonal items.
Free shipping on orders $150 or more. Free and easy returns.*
*Terms & Conditions: Free shipping offer valid on U.S. purchases made at savekhaki.com that are over $150. Valid on orders shipped to the United States (excludes Puerto Rico and U.S. Territories) via standard ground shipping. Cannot be applied to previous purchases. Return requests must be made in accordance with our return policy. Terms are subject to change.
Save Khaki United (S.K.U.) will not be responsible for shipping delays caused by a carrier. Customer must notify S.K.U. at time of purchase if a signature is required for residential deliveries. S.K.U. is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.
Terms & Conditions
All sales made by Save Khaki United ("Seller") to you ("Customer") are governed by these Terms & Conditions of Sale unless otherwise indicated by Save Khaki United in writing.
PLEASE READ THESE TERMS & CONDITIONS THOROUGHLY BEFORE PLACING AN ORDER. DO NOT PLACE AN ORDER UNLESS YOU UNDERSTAND THESE TERMS & CONDITIONS & AGREE TO ABIDE BY THEM. SAVE KHAKI UNITED (S.K.U.) RESERVES THE RIGHT TO AMEND OR MODIFY THESE TERMS & CONDITIONS OF SALE AT ANY TIME AT ITS SOLE DISCRETION.
Sale is Contingent on Customer's Acceptance of Terms & Conditions.
Seller shall not accept Customer's purchase orders unless & until Customer consents to these Terms & Conditions of Sale. These Terms & Conditions of Sale (as set forth on this website) supercede the terms & conditions of Customer's purchase order(s) & will govern all transactions between Customer & Seller. These Terms & Conditions of Sale also apply to all future transactions unless modified in writing signed by Seller & Customer.
Save Khaki United collects customer information in an effort to improve our customer's shopping experience & to communicate with our customers about our products, services & promotions. We collect information such as your name, e-mail &/or postal address, & credit card numbers that you provide to us when you place an order. Save Khaki United may use your information collected online to process & fulfill your order. We also collect e-mail addresses at various locations within the site (including when you place an order) so that we can send you any necessary e-mail messages related to your order, such as an order confirmation notice.
Save Khaki United will not sell or share your e-mail address for any reason. We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered & as required by law.
This site has security measures in place to protect the loss, misuse & alteration of the information under our control. In order to protect your credit card information from theft, our website runs on a secure server that supports the secure socket layer (SSL). If your browser supports SSL, then your credit card information will be protected whenever you submit a credit card number to us. We have designed all purchase order software to detect whether your browser supports secure transactions. It will automatically notify you if your browser does not support this feature.